Six Seasons Hotel

Six Seasons Hotel

  • Road 96, House 19, Gulshan 2, Dhaka, Bangladesh 1212
  • 01987009810
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1 Reviews 1User Ratings
Cost per Foodie: Tk
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Rating Summary:
  • Food Quality
  • Customer Service
  • Value for Money
  • Interior


Six Seasons Hotel Offer for Buffet
Buffet @ 3111

Bangladeshi Bangali

  • 1 Restaurants
  • 0 Items
  • 1 votes

Poor customer service

Hi! I went for iftar buffet with 10 people on the 16th of July and had to face an unwanted situation in front of my guests. I asked the staffs to prepare my bill and informed them I will pay by Master Card (worldwide) and before that I asked in inbox messages regarding all the details and confirmed that I can pay for 10 people (buy one get one) with one card. Someone called me from the hotel to confirm my reservation as well. When I was ready to pay then the staffs informed me that I can't pay for 10 people with one card but only for two people. I told him about the messages exchanged and he brought his manager then I had to explain him again and showed him the messages. Then he brought the reservation manager where I had to explain once more. In front of all my guests, it was quite an embarassing situation and if I didn't have them written then in no way I could prove it. I also didn't see any VAT registration number on my bill copy. I hope you will take care of these kind of situations and your teams should co ordinate before they give out any kind of information to the customers.

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Six Seasons Hotel Offer for Buffet

Ends on Nov 30, 2016

Buffet @ 2499

An exciting new weekend buffet at Six Season's Sky Pool! With live grill section, pasta station, chocolate fountain, BBQ ribs, Lamb shank and much more, Sky Pool is bound to become a regular fixture in your dining calendar.

For reservation: 01987009810