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1 of the coolest coffee places! ... kinda my favorite! taste of real coffee ...even the smell of the coffee there blows me away! ..atmosphere is comforting! service is very good! I really like the staffs there! Chillers r awesome ...so r the hot coffees! ..but, the only letdown is that they don't have whipped creams... which I miss terribly when I have the chillers there! Hazelnut Cafe Freddo is my favorite chiller there & when I take hot one ..it's always Hazelnut Latte ...takes up all the hecticness away! They don't have heavy meals there, but I love the Bagels there ...especially with Hazelnut cream cheese! ...Millis r good too ...the Bagels overall is top-notch! Brownie & other bakery stuff is good! the ambiance of the main North End in Pragati Sarani is I'm in love with bcz of its' homely vibe!