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The Burgers are awesome but you guys need to make a way to control " the flies " ...its so disturbing and making the environment unhygienic as well......
I had the worst experience there during last Ramadan. I tried there cheesy delight burger, too much oily! Moreover there was no AC but 2/3 table fans and that was really irritating as it blows ur hair.
Some people just in front the shop were smoking and the smoke was hitting us directly. Special credit goes to the table fans. :@
So when I go somehwhere to eat, to me, I not only consider the food that is being served but also how its being served. I went to Live Kitchen on October 3,2014, and I have heard about the degrading service of Live Kitchen.
So what happened? Two onion rings, one cheese burger and dry roasted beef was ordered. So after 40 minutes of waiting, one waiter brings a plate of onion rings and serves at the table. I wasnt alone and had friends, and asked where the other onion rings where. The server/waiter very straightforward mentioned and I quote " There are 2 plates of onion rings on one plate". The quantity did not anyway resembles 2 orders of onion rings. The waiter then explained to us on many attempts that it was 2 servings.
After a little "genjam" by my friends, the waiter brought the other plate of onion rings. Another 10 minutes later, the burger had come although the dry roasted beef was nowhere near to be served. Thats 50 minutes and still the entire order had not been served. As the burger, was done, I asked for the bill and told if the dry beef wasnt prepared then to cancel the order. In 2 mintues, the waiter came with the bill in one hand and the beef on the other hand.
This entire review is more about the service than the food. I have heard many many stories about their service with food being served very late, but a waiter blatantly saying that there is 2 onion rings served in one plate where its not, just shows disrespect to the people. People are not dumb.
As for their food, I like their burgers, they have a distinct taste in their patty and you know as you eat it, that's its different. But honestly, the high prices we pay at these places isnt the price of the food, rather we pay for their service, ultra snazzy interiors, and location.
Good, And this is how it looks half eaten!
At the beginning, the quality of every burger was real moth-watering! Even the service was good enough! and thats why we used to went back there!
But now burgers just don't live up to the quality as before! quality is going down with months and and service is very poor! 1st of place is not enough for its popularity! now most of the time, you need to wait to get seat, den waiter comes after 15 mins to clean the table..den more 15 min to go for ordering process! and another 30 min to serve I also feel, other meals are overpriced for the amount you get.
Suggest them to catch up like previous quality and maintain ur service if you really hold the popularity!
Great test & ideal place(Lalmatia) for those who love Burgers. It is the renown food court of Dhaka. Good customer service & great test.
Loved the juicy tender beef patty!
It was a delightful one!