Coffee shop finds clever way to inspire good manners in customers

News | By SMSarwarZahanNannu Created Jul 17, 2016

Too "busy" to say please? This coffee shop wants you to pay up.


CUPS Coffee and Tea, a small business in Roanoke, Virginia, made Reddit chuckle this week with its brutal new sign, which threatens an upcharge if customers don't say "hi" or "please."


In the end, the whole thing was a joke — no one actually got charged more. But Austin Simms, the employee who wrote the sign, told a local CBS affiliate that the spirit behind the sign was genuine.


"I decided because I need to solve all the injustices of the world to start charging more for people who didn't take the time to say hello and connect and realize we're all people behind the counter," he said.

According to local reports, the sign has been up since last Sunday. Since then, employees — including store owner Olivia Byrd — have noticed an increase in politeness among customers.

Mission accomplished.


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